Frequently asked questions.
Do you provide walk-in services at The Wellness Clinic?
No, we do not offer walk-in services. You can make an appointment at our clinic by accessing our patient portal or by calling 204-717-7400.
Are services covered by Manitoba Health?
Appointments with our Physicians are coved by Manitoba health. Our other providers require payment at the time of appointment.
Do you accept private group insurance?
Please check with your insurance provider before your appointment that the service will be covered, as it can vary from plan to plan. We currently do not directly bill private insurance providers.
Does The Wellness Clinic provide general family doctor care?
We are now accepting patients to our family practice. You will have access to our team of physicians based on need.
Do you provide emergency or crisis care?
No, we are not a crisis clinic. If you think you may be having a medical emergency, please go directly to the Brandon Regional Health Centre: Emergency Room.
If you are struggling with suicidal thoughts or feelings please call the Brandon Crisis Centre at 204-725-4411 or the Manitoba Suicide Prevention & Support Line at 1-877-435-7170 (1-877-HELP170).
Do I need a referral to see your Physicians?
Referrals are not required to visit our Physicians, please call 204-717-7400 to make appointments, or to join our waitlist.
What are the credentials of your counsellors?
Our mental health team is made up of Registered Social Workers, Registered Psychiatric Nurses andClinical Counsellors, many of which are covered by third party insurance. We also offer support services that are not covered by third party insurance. We strongly recommend that you check the website for your counsellors credentials and contact your insurance provider to ensure coverage.