Do you provide walk-in services at The Wellness Clinic?

No, we do not offer walk-in services. You can make an appointment at our clinic by accessing our patient portal or by calling 204-717-7400.

Are services covered by Manitoba Health?

Appointments with our Physicians are coved by Manitoba health.

Our other providers require payment at the time of appointment.

Do you accept private group insurance (ex: BlueCross)?

Please check with your insurance provider before your appointment that the service will be covered, as it can vary from plan to plan. We currently do not directly bill private insurance providers.

You can either login to your private insurance via the website portal or app and explore coverage for various services there, or you can call the 1-800 number on the back of your insurance card!

Does The Wellness Clinic provide general family doctor care?

We are now accepting patients to our family practice. You will have access to our team of physicians as well as our full allied health staff!

Do you provide emergency or crisis care?

No, we are not a crisis clinic. If you think you may be having a medical emergency, please go directly to the Brandon Regional Health Centre: Emergency Room.

If you are struggling with suicidal thoughts or feelings please call the Brandon Crisis Centre at 204-725-4411 or the Manitoba Suicide Prevention & Support Line at 1-877-435-7170 (1-877-HELP170).

Do I need a referral to see your Physicians?

Nope! You can book most of our services directly. If you’re unsure where to start, give us a call, and our friendly team will guide you to the right provider or service.  204-717-7400

What are the credentials of your counsellors?

Our mental health team is made up of Registered Social Workers, Registered Psychiatric Nurses and Clinical Counsellors, many of which are covered by third party insurance. We also offer support services that are not covered by third party insurance. We strongly recommend that you check the website for your counsellors credentials and contact your insurance provider to ensure coverage.

What makes The Wellness Clinic different from other clinics?

At The Wellness Clinic, we believe in treating the *whole person*, not just the symptoms. Our interdisciplinary team works together to provide comprehensive, personalized care that considers your physical, mental, and emotional health. Whether you’re here for family medicine, counseling, or mental health support, we’re here to empower you to live your healthiest life.  

What services do you offer?

We offer a wide range of services to meet your health and wellness needs, including:  

- Family medicine  

- Team based Mental Health care, including counselling, coaching and medication management.

-Child and Adolescent Team based mental health care

-Full compliment of Womens Health including sexual health, birth control, pap clinics, (in)fertility, menstrual (period) concerns and menopause

- Perinatal , post partum, newborn and pediatric care

- Addiction support  

- Parenting and family support  

- And more!  

Our holistic approach means we connect the dots between services to ensure you're fully supported.

Can you help with mental health concerns?

Absolutely. Mental health is a cornerstone of our care philosophy. Our team includes counselors, a mental health nurse, an occupational therapist, a nutritional counsellor and a physician who work together to provide wrap-around care, including therapy, diagnosis, and medication management. We’re here to support your mental fitness every step of the way.  

I’m dealing with menopause symptoms. Can you help?

Yes! Menopause care is one of our areas of interest! We know how impactful this stage of life can be, and our team is here to help with symptom management, education, and support tailored to your needs.  

How do I book an appointment?

Booking is easy! You can call us, email, or visit our patient portal to schedule your appointment. We’ll match you with the right provider and get you started on your wellness journey.

Can I access services virtually?

Absolutely. We understand that life gets busy, so we offer virtual appointments for many of our services. This way, you can get the care you need from the comfort of home.  

We also serve a large geographical area and understand that travelling for medical/wellness appointments is cumbersome and the winter roads can get the best of us!

How do you work as a team to care for patients?

Our team shares a commitment to collaboration. We regularly meet to discuss patient care (with patient consent - of course!) and create customized wellness plans. Whether you’re seeing a counselor, family doctor, or nurse, we work together to ensure every aspect of your health is addressed.  

Do you work with children or teens?

Yes! We provide care for all ages, including pediatric and adolescent support. From managing ADHD to well child visits, to parenting support, menstrual concerns and nutritional counselling, we’re here to help young ones thrive.